Engineer – Fixed Solutions Architecture Job at Safaricom Kenya

Description

Reporting to the Fixed Solutions Architecture Lead, the position holder will be responsible for crafting the network architecture, planning, implementation & automation of Fixed Solutions infrastructure & services including FTTX and fixed wireless access to provide a cost-efficient, scalable and resilient network that aligns with the organization’s strategic goals.

Key Responsibilities

• Planning of Optical Line Terminals (access network gateways) in consultation with fibre deployment teams to optimize coverage and minimize exposure to physical & logical faults.
• Install, configure, upgrade & commission service access nodes for FTTX services.
• Design, plan & implement broadband gateway nodes for Fixed services.
• Assist support teams with root cause analysis of persistent problems affecting residential Fixed service experience and recommend network optimizations to fix the problems.
• Design & implement automation journeys for Fixed solutions repetitive tasks and service activation, modification, and de-activation processes.
• Forecast Fixed services traffic & subscriber trends and plan for capacity, licensing, and optimizations to ensure service availability and resiliency while optimizing costs.
• Enhance Fixed solutions reporting & analytics capabilities for key network & customer service KPIs.
• Ensure up to date documentation of all projects implemented.
• Continuously evaluate and propose relevant emerging network technologies and solutions that improve customer experience or add features, services, and functionality.
• Carry out trials, proofs of concept & sourcing initiatives for Fixed services infrastructure, solutions, new technologies and services.
• Carry out regular vendor & supplier engagement on performance, existing and new solution offerings.
• Work with commercial teams and offer technical expertise on new & existing service offerings to align network design with organizational goals.
• Work with other technology teams to ensure Fixed Solutions services are well planned, maintained & optimized.

Qualifications

• Degree in Electrical, Electronics, Telecommunication Engineering, Information Technology, or related field.
• Work Experience of at least 3 years with specialized role in a busy telecommunications / Service provider environment –Involved in network planning, automation or support, implementation & commissioning.
• Knowledge of Passive Optical Network architecture, design, infrastructure, and operations.
• End to end broad knowledge of 4G, 5G and (unlicensed) microwave fixed wireless access networks.
• Experience with designing and implementing networks with good knowledge of switching and routing concepts and protocols.
• Experience installing and commissioning metro switches, Optical Line Terminals, Multi-Service Access Nodes, access routers and broadband network gateways.
• Aptitude to understand call flows, do protocol analysis, packet capture and traffic inspection.
• Familiarity with aspects of network automation (tools, APIs, scripting, Netconf) for purposes of zero touch service provisioning and deployment, data collection and reporting.
• Capability to handle effective vendor and internal stakeholder management and collaboration.